Balal Anwar, MPharm
Superintendent Pharmacist
Leads clinical governance
GPhC 1032578
Back to home
Not a chain.
About Independent · Family-run
Not a chain.
Your neighbour's pharmacy.
Cristal Pharmacy is a family-run, independent community pharmacy rooted in Waltham Cross — and the first robotic pharmacy in Cheshunt. We pair clinical care with technology so we spend less time counting tablets and more time looking after you.
Waltham Cross · EN8
Our story
Built for the community, engineered for the future.
We opened Cristal Pharmacy with one belief: that a local pharmacy can be both deeply personal and genuinely modern. So we invested in robotic dispensing, online booking and same-day clinics — not as gimmicks, but as ways to give our pharmacists more time for the part that matters, you.
Today we serve Waltham Cross, Cheshunt, Turners Hill and the wider EN8, EN9 and EN10 areas, seven days a week, with NHS and private services under one roof.
01Our values
What we stand for.
Three principles guide every decision we make, from the technology we buy to the way we greet you at the counter.
People before prescriptions.
Technology handles the repetitive work so our pharmacists can focus on real conversations and clinical care.
Safety, every single time.
Bar-code verified robotic dispensing and clinical review on every script mean near-zero error rates.
Open and accountable.
GPhC-registered, NHS-contracted, and proud to be part of the Waltham Cross community.
02By the numbers
A modern pharmacy,
A modern pharmacy,
measured.
The robot never sleeps and the team never stops — the figures below are a typical month at Cristal Pharmacy.
11s
99.99%
16k+
4.9★
03The team
The people behind the counter.
A small, qualified team of pharmacists, technicians and dispensing specialists — all GPhC-registered and trained on our robotic systems.
Bilal Hussain, MPharm
Clinical Pharmacist
Travel clinic lead
GPhC 2143087
Adam Reilly
Robotic Dispensing Lead
Manages the Meditech robot
Meditech-certified
Sofia Costa
Pharmacy Technician
Patient services
GPhC 5182201
Come and
say hello.
Pop in to the pharmacy, call us, or book an appointment online. We are open every day of the week.
Open 7 days a week · same-day slots available